Privacy Policy

How we collect, use and protect your personal information.

Last updated: January 2025

Dox 4Dev Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Dox 4Dev Ltd (Company No. 14085415) is the data controller responsible for your personal data. Registered address: 128 City Road, London, United Kingdom, EC1V 2NX. Contact: help@dox4devuk.com.

2. Information We Collect

We may collect the following types of personal data:

  • Identity data: name, job title, company name
  • Contact data: email address, phone number, business address
  • Technical data: IP address, browser type, operating system, pages visited
  • Usage data: how you use our website and services
  • Communication data: emails and correspondence with us

3. How We Use Your Data

We process your personal data for the following purposes:

  • To provide and manage our IT services
  • To respond to your enquiries and communications
  • To send service-related notifications
  • To improve our website and services
  • To comply with legal and regulatory obligations

4. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

  • Contract: processing necessary to perform a contract with you
  • Legitimate interests: to operate and improve our business
  • Legal obligation: to comply with applicable laws
  • Consent: where you have given explicit consent

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Cloud hosting providers for service delivery
  • Professional advisers (accountants, lawyers)
  • Regulatory authorities where required by law

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting or reporting requirements. Typically, client data is retained for six years after the end of a business relationship.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at help@dox4devuk.com.

8. Cookies

Our website uses essential cookies. For details, see our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Complaints

If you have concerns about how we handle your data, you may contact the Information Commissioner's Office (ICO) at ico.org.uk.